{"id":1048,"date":"2024-12-09T07:42:53","date_gmt":"2024-12-09T06:42:53","guid":{"rendered":"https:\/\/wordpress.vecurosoft.com\/luxrio\/?page_id=1048"},"modified":"2025-03-31T08:46:51","modified_gmt":"2025-03-31T08:46:51","slug":"faqs","status":"publish","type":"page","link":"https:\/\/vannerandcojewellery.co.uk\/index.php\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1048\" class=\"elementor elementor-1048\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd921d e-con-full e-flex e-con e-parent\" data-id=\"2cd921d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-fc492fd e-flex e-con-boxed e-con e-child\" data-id=\"fc492fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-decece6 e-con-full e-flex e-con e-child\" data-id=\"decece6\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b55cfeb e-con-full e-flex e-con e-child\" data-id=\"b55cfeb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a15ab3 elementor-widget elementor-widget-heading\" data-id=\"6a15ab3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abd299f elementor-widget elementor-widget-heading\" data-id=\"abd299f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Buying & Selling\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68f4aae elementor-widget elementor-widget-luxriofaq\" data-id=\"68f4aae\" data-element_type=\"widget\" data-widget_type=\"luxriofaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion accordion-style1 \"><div class=\"accordion\"  id=\"faqWidget_69fb584a7111a\"><div class=\"accordion-item active\"><h2 class=\"accordion-header\" id=\"faq_69fb584a7112d\"><button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a7112d_collapse\" aria-expanded=\"true\" aria-controls=\"faq_69fb584a7112d_collapse\">Do you buy gold jewellery, even if it\u2019s broken?<\/button><\/h2><div id=\"faq_69fb584a7112d_collapse\" class=\"accordion-collapse collapse show\" aria-labelledby=\"faq_69fb584a7112d\" data-bs-parent=\"#faqWidget_69fb584a7111a\"><div class=\"accordion-body\">Yes, we buy all types of gold, including broken or damaged jewellery, at competitive scrap value. If your jewellery is in good condition, we may offer a higher price based on its resale value.<\/div><\/div><\/div><div class=\"accordion-item \"><h2 class=\"accordion-header\" id=\"faq_69fb584a7113e\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a7113e_collapse\" aria-expanded=\"false\" aria-controls=\"faq_69fb584a7113e_collapse\">Do you buy diamond rings?<\/button><\/h2><div id=\"faq_69fb584a7113e_collapse\" class=\"accordion-collapse collapse \" aria-labelledby=\"faq_69fb584a7113e\" data-bs-parent=\"#faqWidget_69fb584a7111a\"><div class=\"accordion-body\">Yes, we buy diamond rings, assessing each piece individually to offer the best possible price based on the diamond&#039;s quality, setting, and overall condition.<\/div><\/div><\/div><div class=\"accordion-item \"><h2 class=\"accordion-header\" id=\"faq_69fb584a71171\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a71171_collapse\" aria-expanded=\"false\" aria-controls=\"faq_69fb584a71171_collapse\">Can I sell my gold or jewellery even if I don\u2019t have a receipt?<\/button><\/h2><div id=\"faq_69fb584a71171_collapse\" class=\"accordion-collapse collapse \" aria-labelledby=\"faq_69fb584a71171\" data-bs-parent=\"#faqWidget_69fb584a7111a\"><div class=\"accordion-body\">Yes, we can purchase your gold or jewellery without a receipt, but you may need to provide identification for security purposes.<\/div><\/div><\/div><div class=\"accordion-item \"><h2 class=\"accordion-header\" id=\"faq_69fb584a7117b\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a7117b_collapse\" aria-expanded=\"false\" aria-controls=\"faq_69fb584a7117b_collapse\">How do you determine the value of gold and jewellery?<\/button><\/h2><div id=\"faq_69fb584a7117b_collapse\" class=\"accordion-collapse collapse \" aria-labelledby=\"faq_69fb584a7117b\" data-bs-parent=\"#faqWidget_69fb584a7111a\"><div class=\"accordion-body\">We assess gold based on its weight and purity (carat), and for jewellery, we consider factors such as condition, brand, and any gemstones included.<\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd6d4ef elementor-widget elementor-widget-heading\" data-id=\"cd6d4ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping & Returns\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b01b912 elementor-widget elementor-widget-luxriofaq\" data-id=\"b01b912\" data-element_type=\"widget\" data-widget_type=\"luxriofaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion accordion-style1 \"><div class=\"accordion\"  id=\"faqWidget_69fb584a77294\"><div class=\"accordion-item active\"><h2 class=\"accordion-header\" id=\"faq_69fb584a772aa\"><button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a772aa_collapse\" aria-expanded=\"true\" aria-controls=\"faq_69fb584a772aa_collapse\">Do you offer free shipping?<\/button><\/h2><div id=\"faq_69fb584a772aa_collapse\" class=\"accordion-collapse collapse show\" aria-labelledby=\"faq_69fb584a772aa\" data-bs-parent=\"#faqWidget_69fb584a77294\"><div class=\"accordion-body\">Yes, we offer free shipping across the UK on all online orders.<\/div><\/div><\/div><div class=\"accordion-item \"><h2 class=\"accordion-header\" id=\"faq_69fb584a772bb\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a772bb_collapse\" aria-expanded=\"false\" aria-controls=\"faq_69fb584a772bb_collapse\">Can I collect my order in-store?<\/button><\/h2><div id=\"faq_69fb584a772bb_collapse\" class=\"accordion-collapse collapse \" aria-labelledby=\"faq_69fb584a772bb\" data-bs-parent=\"#faqWidget_69fb584a77294\"><div class=\"accordion-body\">Yes, you can choose to collect your order in-store at our Holbeach High Street location. Simply select the &quot;Click &amp; Collect&quot; option at checkout.<\/div><\/div><\/div><div class=\"accordion-item \"><h2 class=\"accordion-header\" id=\"faq_69fb584a772fb\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a772fb_collapse\" aria-expanded=\"false\" aria-controls=\"faq_69fb584a772fb_collapse\">What is your return policy?<\/button><\/h2><div id=\"faq_69fb584a772fb_collapse\" class=\"accordion-collapse collapse \" aria-labelledby=\"faq_69fb584a772fb\" data-bs-parent=\"#faqWidget_69fb584a77294\"><div class=\"accordion-body\">We offer a 14-day return policy. If you&#039;re not completely satisfied with your purchase, you can return it within 14 days for a refund or exchange, provided it\u2019s in its original condition.<\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5cb86d elementor-widget elementor-widget-heading\" data-id=\"c5cb86d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85423a7 elementor-widget elementor-widget-luxriofaq\" data-id=\"85423a7\" data-element_type=\"widget\" data-widget_type=\"luxriofaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion accordion-style1 \"><div class=\"accordion\"  id=\"faqWidget_69fb584a77ae0\"><div class=\"accordion-item active\"><h2 class=\"accordion-header\" id=\"faq_69fb584a77af1\"><button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a77af1_collapse\" aria-expanded=\"true\" aria-controls=\"faq_69fb584a77af1_collapse\">Do you provide free quotes for selling jewellery or repairs?<\/button><\/h2><div id=\"faq_69fb584a77af1_collapse\" class=\"accordion-collapse collapse show\" aria-labelledby=\"faq_69fb584a77af1\" data-bs-parent=\"#faqWidget_69fb584a77ae0\"><div class=\"accordion-body\">Yes, we offer free, no-obligation quotes for selling jewellery and gold.<\/div><\/div><\/div><div class=\"accordion-item \"><h2 class=\"accordion-header\" id=\"faq_69fb584a77b01\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#faq_69fb584a77b01_collapse\" aria-expanded=\"false\" aria-controls=\"faq_69fb584a77b01_collapse\">Where is your shop located?<\/button><\/h2><div id=\"faq_69fb584a77b01_collapse\" class=\"accordion-collapse collapse \" aria-labelledby=\"faq_69fb584a77b01\" data-bs-parent=\"#faqWidget_69fb584a77ae0\"><div class=\"accordion-body\">Our shop is on Holbeach High Street. Visit us for expert valuations and a wide range of jewellery for sale.<\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c044825 e-con-full e-flex e-con e-child\" data-id=\"c044825\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Buying &amp; Selling Do you buy gold jewellery, even if it\u2019s broken? Yes, we buy all types of gold, including broken or damaged jewellery, at competitive scrap value. If your jewellery is in good condition, we may offer a higher price based on its resale value. Do you buy diamond rings? Yes,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1048","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=1048"}],"version-history":[{"count":12,"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1048\/revisions"}],"predecessor-version":[{"id":1956,"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1048\/revisions\/1956"}],"wp:attachment":[{"href":"https:\/\/vannerandcojewellery.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=1048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}